Palliative Care RN Case Manager and Educator
Company: Optum
Location: Everett
Posted on: April 19, 2024
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Job Description:
$7,500 Sign-on Bonus for External Candidates -
For those who want to invent the future of health care, here's your
opportunity. We're going beyond basic care to health programs
integrated across the entire continuum of care. Join us to start
Caring. Connecting. Growing together. -
Role has two central tasks: palliative care consultant (providing
palliative expertise directly to patients and their families) and
palliative clinician educator (helping RNs, APCs, physicians, and
others develop primary palliative care skills). -We anticipate
these tasks will blend synergistically and evolve as the palliative
care program grows. -
Primary Responsibilities:
60%-70% Palliative Case Coordination/Consultation
Participates in and/or leads iterative goals of care conversations
with patients in various stages of serious illness, using advanced
clinical communication and "whole person" approach. - -Care should
be nuanced to disease trajectory and evolve based on disease
progression; implement palliative care plans when appropriate
Creates informative and clear documentation, particularly for
patients with high complexity in need of contingency planning.
-Understands and incorporates best practices as it pertains to
utilizing POLSTs, DPOA, and other documentation
Proactively partners and collaborates with TEC colleagues across
multiple disciplines and settings (inpatient, skilled nursing,
hospice, home health, specialty, etc) to create integrative, robust
care plans. Facilitates referrals to such organizations as
appropriate
Works closely with provider colleagues to ensure that palliative
care case management is coordinated, particularly when patients are
dealing with multiple co-morbidities, complex and/or serious
illnesses, particularly towards end of life
Conducts visits with patients and families in the Hospital
20%-30% Education & Facilitation to further palliative care best
practices within the clinic setting
Grows provider and staff competency in advanced practice
communication skills, serious illness management and palliative
care approach and philosophy of care; act as a palliative resource
for teams across TEC
With guidance from the Palliative Care Manager, provide informal
and formal education for providers and staff around serious illness
management, end of life care, clinical communication, effective
goals of care conversations, interdisciplinary collaboration and
other related topics. We will also have Resident Physicians and
Medical Students rotating on our team, starting July, 2024
Attends and participates in palliative care and related meetings,
team huddles and community meetings as appropriate. Engage in
ongoing professional development and learning, particularly as it
pertains to serious illness management and palliative care through
informal and formal educational opportunities
10% Other duties as assigned
Duties listed below are integrated into all job functions:
All staff members are to promote a positive and productive work
environment by acting maturely and responsibly, satisfactorily
performing his or her job responsibilities and conducting
themselves in a professional, courteous and respectful manner
toward fellow employees, physicians and patients
Must relate to other people beyond giving and receiving
instructions: (a) get along with co-workers or peers without
exhibiting behavioral extreme; (b) perform work activities
requiring negotiating, instructing, supervising, persuading or
speaking with others; and (c) respond openly and appropriately to
feedback regarding performance from a supervisor
Performs all duties in a manner which promotes and supports the
Core Values and Compact of The Everett Clinic
Integrates Lean principles, practices and tools to improve
operational efficiency, reduce costs and increase customer
satisfaction
Frequently must follow written and oral instructions as well as
complete routine tasks independently
Completes annual compliance training on
HIPAA/Privacy/Confidentiality/Non-Discrimination/Harassment/Integrity
Statement and signs Agreements
Ensures confidentiality of patient information following HIPAA
guidelines and TEC policies
Attends training to meet requirements of the job position and as
needed or mandated by TEC policies, Div. of Occupational Safety &
Health (DOSH), OSHA, L&I and other state/federal
regulations
Has regular and predictable attendance
The duties listed below are intended only as illustrations of the
various types of work that may be performed. -The omission of
specific statements of duties does not exclude them from the
position if the work is similar, related or a logical
assignment.
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
BA or equivalent
Graduation from an accredited school of nursing
Basic Life Support for Healthcare providers (AHA) or CPR/AED for
the Professional Rescuer (American Red Cross)
Washington State Registered Nurse license. Basic Life Support (BLS)
for Healthcare providers (AHA)
3+ years of experience in a clinical setting
Washington State driver's license and vehicle for work-related
travel
Preferred Qualifications:
Master's degree or above and/or clinical licenses
Some experience doing Palliative Care or being involved in the care
of patients receiving Palliative Care or Hospice services, being
part of goals of care, advanced care planning, symptom management,
and family support at the end of life - -
Experience with complex patients and interdisciplinary teams
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Knowledge, Skills & Abilities:
Knowledge: Knowledge of palliative care best practices. Knowledge
of medical terminology and disease courses. Knowledgeable about
community resources appropriate to needs of patients/families.
Knowledge of culture and values in the patient population and local
community
Skills: Ability to identify and creatively problem solve challenges
encountered in care managing patients with complex and serious
illness. - - Advanced communication skills: able to establish
rapport with patients, families and colleagues of diverse
backgrounds, able to work with representatives from local
organizations and agencies. -Skilled in building relationships and
influencing organizational culture. Solid organizational skills to
set priorities and ability to work with high degree of accuracy and
attention to details while responding to tight deadlines and
multiple priorities and demands. Skilled in working at the top of
scope within discipline, able to integrate cross-disciplinary
knowledge when appropriate Has a demonstrated ability to
productively work in complex systems, preferably within ICU or
palliative context (or comparable)
Abilities: High "EQ" person who is flexible and embraces change.
Read, speak, understand and write clearly in English. Work with
initiative, collaboration, energy and effectiveness in a fast-paced
environment, both with a team and independently. Ability and
willingness to provide emotional support, encouragement and
motivation to individuals and families of varied ethnic, cultural
backgrounds, ages and economic circumstances
Washington Residents Only: The salary range for this role is
$58,300 to $114,300 annually. Pay is based on several factors
including but not limited to local labor markets, education, work
experience, certifications, etc. UnitedHealth Group complies with
all minimum wage laws as applicable. In addition to your salary,
UnitedHealth Group offers benefits such as, a comprehensive
benefits package, incentive and recognition programs, equity stock
purchase and 401k contribution (all benefits are subject to
eligibility requirements). No matter where or when you begin a
career with UnitedHealth Group, you'll find a far-reaching choice
of benefits and incentives. -
At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
Diversity creates a healthier atmosphere: OptumCare is an Equal
Employment Opportunity/Affirmative Action employers and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law. - -
OptumCare is a drug-free workplace. Candidates are required to pass
a drug test before beginning employment. -
Keywords: Optum, Seattle Hill-Silver Firs , Palliative Care RN Case Manager and Educator, Executive , Everett, Washington
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