Senior Software Sales Solution Consultant

Company: Hilti North America
Location: Seattle
Posted on: April 24, 2024

Job Description:

What's the role? The Software Sales Account Manager will assist in growing and supporting Hilti Tool Services with a specific focus on ON!Track & Fleet Management with local, regional, and global partners. This role will perform productivity analyses with VIP customers and design optimal solutions to improve customer's business processes. In addition, it will coordinate with local sales team to support to increase sales and penetration of ON!Track & large Fleet Contracts increasing the numbers of Solution Customers (ON!Track & Fleet > $15k) as part of our global customer engagement strategy. The Senior Solution Consultant will be expected to mentor/coach/train their SC peers to help them learn the software, share best practices, sales management process, and back office processes. Provide strategic support to peers as well as subject matter expert knowledge during productivity analysis. Who is Hilti? Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers. What does the role involve? Focus on business development of Hilti software & services in a defined geographic area among current and prospective customers Analyze sales results, review customer fact base, identify key trades and customer potential to develop tactical sales strategy Collaborate with sales leadership team and train their Solution Consultant peers to help them learn the software, share best practices, sales management process, and back office processes Building the competence for solution selling with strategic trainings, discussions, and touchpoints with the sales leadership team and Solution Consultant peers Coordinate efforts of entire team of Account Managers, Regional Managers, Division Managers, and marketing team members with a goal of improving market reach of Hilti software & services Align with Solutions Manager and Services Manager on new enhancements and facilitate that information to their teams and Solution Consultant peers Share best practice through experiences exchanges with other MO Sr. Solutions Consultants Steer pipeline management in sales process in collaboration with the sales team and support the execution of process from lead generation to contract closing With a Consultative approach, will conduct onsite analysis for ON!Track and coordinate Tool Park Analysis, including developing customer-specific optimized solutions. Additionally, Sr. Solution Consultants will be expected to support and provide expertise during other Solutions Consultants' Analysis. Present customer-specific solutions with sales management team to decision maker Support customers after contract signing, through the implementation, training, and ongoing usage of ON!Track and Fleet Management solutions Support Solution Managers by leading or facilitating weekly or bi-weekly team meetings to assimilate information and best practices Provide and lead sales organization discussions of product expertise and support resources Prepare assigned region(s) and local sales teams for product and service launches and upgrades Plan and participate in trade shows and other industry events Visit construction jobsites and offices to demonstrate Hilti's value proposition to key stakeholders within customer's organization Communicate with customers to identify new market opportunities relevant to local market Maintain knowledge of assigned product portfolio and related services (i.e. Fleet, LTS, etc.) Facilitate startup as well as ongoing training for new and existing customers Assist with train

Keywords: Hilti North America, Seattle Hill-Silver Firs , Senior Software Sales Solution Consultant, IT / Software / Systems , Seattle, Washington