Enterprise IT Operations Manager

Company: DevSelect
Location: Seattle
Posted on: May 3, 2025

Job Description:

Position: Enterprise IT Operations Manager Number of openings: 1 Type: Contract / Contract-to-hire Industry: Manufacturing / Services Role Overview: The Enterprise IT Ops Manager is responsible for architecting, designing, planning, organizing, and implementing enterprise-wide, scalable technologies to support overall corporate IT operations. This role ensures the stable operation of the company's IT computing, storage, networking, and other mission-critical platforms. It also maintains and establishes enterprise-wide standardization and operational documentation for all IT systems, services, servers, storage, data networks, voice networks, and data protection. The role requires a highly motivated leader with robust infrastructure experience, proven success in delivering high performance, continuous improvement, and customer satisfaction. It is both a leadership and hands-on technical role, involving developing and leading a technical team, managing budgets, and delivering projects on time and within budget. Responsibilities include:

• Lead the Enterprise Platforms team, including infrastructure, operations, security, and networking, providing leadership, management, direction, coaching, and motivation.
• Design and implement all corporate infrastructure solutions, including security, LANs, WANs, internet/intranet connectivity, wired and wireless connectivity, switches, routers, firewalls, storage, servers, and virtualization technology.
• Manage the corporate Unified Communications infrastructure.
• Lead the design, development, and implementation of on-premise and cloud-based initiatives, emphasizing standards and best practices to ensure systems are scalable, reliable, secure, supportable, and meet IT, business, and budgetary objectives.
• Develop technological solutions proactively to address problems, improve efficiency, streamline functions, and enhance productivity of the IT infrastructure.
• Ensure business continuity through the implementation of security principles to protect confidential data from unauthorized access.
• Maintain and update technology documents, maintenance agreements, and service contracts related to technology operations and services.
• Establish relationships with third-party vendors, oversee ongoing operations, solutions, engineering, managed solutions, and contractual services. Requirements:

• Four-year college degree in a related field (e.g., Computer Science, Information Systems, Engineering) or equivalent business experience. Minimum 7 years' IT experience and 2+ years managing people.
• Strong technical background in building infrastructure for scalable compute, storage, network, and voice services with high availability and resiliency, including:
  • System and Network Security (IPS/IDS, Firewalls, Anti-virus, Encryption, Databases)
  • Network design, management, and monitoring (LAN, WAN, WLAN)
  • Business Continuity (Backup, Recovery, Archival, Fail-over)
  • Server and Storage Systems, including Infrastructure as a Service A good understanding of Payment Card Industry Data Security Standard (PCI DSS) is helpful. Demonstrated leadership, proactive problem-solving, customer service excellence, strong team and time management, analytical skills, and excellent communication skills are essential. Continuous learning and flexibility in an evolving environment are also required.
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Keywords: DevSelect, Seattle Hill-Silver Firs , Enterprise IT Operations Manager, IT / Software / Systems , Seattle, Washington